Payments and Returns
Our payments are handled by Stripe secure web payments gateway. We accept Visa, MasterCard, and American Express payments by Stripe processor. It is also possible to pay from your PayPal account, if you have one. Please note that all prices are in United States Dollars.
Returns on New Merchandise
If you are not satisfied with your purchase, we ask that you return it unused and in the original packaging within 15 days, for replacement or credit note (custom orders are excluded). You are responsible for freight charges on all returns, see shipping instructions below for details.
See more about Exchanges below.
Any product that has been used and is alleged to be defective will be subject to inspection/approval by the vendor/manufacturer in order to receive a refund.
To exchange an item, please contact us using our website contact form. Product to exchange must be returned in the original condition and packaging. While we do not charge re-stocking fees, we do require you to cover all shipping costs associated with returning and sending out an exchanged item. Shipping charges are non-refundable. We cannot accept any parcels freight collect or COD. We do not accept international exchanges.
We will cover shipping costs in the event that an exchange is needed due to a mistake in our shipping processes (e.g. wrong product shipped).
Custom or special order items are not returnable. We are unable to return or exchange used merchandise.
How to Ship Us Returns
All returns must be shipped prepaid.
If you have any questions or comments regarding our shipping policy, please let us know by way of our “Contact Us” link.