Refund and Returns Policy

At Infamous Inspiration, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. Please read our policy carefully to understand your rights and responsibilities regarding returns, refunds, and exchanges.

✅ Eligibility for Returns

We accept returns under the following conditions:

  • Items must be unused, unworn, and in their original packaging

  • Returns must be initiated within 15 days of delivery

  • Proof of purchase (such as your order confirmation) is required

  • Custom or special order items are non-refundable and non-returnable

🔁 Exchanges

If you would like to exchange an item, please contact us via our Contact Us form.

  • Exchanges are only allowed if the item is in original condition

  • You are responsible for all shipping costs related to the exchange

  • We do not charge restocking fees

  • International exchanges are not accepted

If the exchange is due to an error on our part (e.g. wrong item shipped), we will cover all related shipping charges.

💳 Refunds

Once we receive your return and inspect the item(s), we will:

  • Notify you via email that we’ve received your return

  • Approve or reject the refund based on item condition

If approved:

  • A refund will be processed to your original payment method

  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or credit card provider

Note: Shipping charges are non-refundable, except in cases where we shipped the wrong item or a defective product.

📦 How to Return an Item

  1. Contact us via Contact Form to begin the return process

  2. Ship the item using a trackable shipping service

  3. Make sure it is securely packaged in its original condition

All returns must be prepaid. We do not accept C.O.D. (Cash on Delivery) shipments.

⚠️ Items Not Eligible for Return

  • Used or worn items

  • Items not in their original condition

  • Items returned after the 15-day return window

  • Custom-made or personalized artwork

📞 Still Have Questions?

If you have any questions regarding your order, returns, or refunds, please don’t hesitate to contact our support team at Infamous Inspiration Contact Page. We’re here to help and ensure a smooth experience.

Infamous Inspiration — Bringing the authentic pop art of Keetatat Sitthiket from Bangkok to the world, with care and confidence.