When your order is placed and payment approved, you will receive a confirmation email with details and an order number. Please use this order number for reference if you have any questions.
Orders typically take 2-3 days to process and prepare for shipping. Please be aware that larger pieces of art (20×20, 30×30, and 30×40 inches) will take longer to prepare. All orders are sent out of Bangkok, Thailand and sent using Thai Post.
Free international shipping is available. This option is sent via Thai Post standard service. While exact timelines vary based on final destination, most shipments are delivered within 4 weeks.
Airmail is available for a small additional fee. This shipping option usually takes 7-14 days for delivery, again dependent on final destination.
When your order has been filled and shipped, you will get a second email to say your order is on its way! Tracking details will be available in this email.
We do not charge taxes or any additional fees. However, any import duties applicable in your country will be the responsibility of the customer.
Please note that both Thai and international holidays may impact shipping timelines.
Any items that may be lost by the postal service will be replaced at no charge. If the package reaches your country and delivery is attempted, it may be held at the post office for pick up. If the package is not collected it may be returned to sender. In this case, the customer is responsible for the cost of re-shipping the item at a rate of $15USD.